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How can we help you?

How do you deal with lessees in breach of their leases?

Each case is assessed on its merits.
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How often will you visit our development?

We visit all properties and meet with our clients on a regular basis.
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I own a freehold house, why do I have to pay service charge?

Even if you own a freehold house, you might still pay a service charge if your property has shared areas like roads, garden areas, or drainage systems that aren’t maintained by the local council.
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Are you registered under the Data Protection Act?

We are registered under the Data Protection Act - reference ZA048251.
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What is your arrears process?

We have a policy and procedure followed by all employees.
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Right to manage

Prime are strong supporters of the right to manage process, because we passionately believe that lease holders should be in control of their blocks. Prime have carried out numerous successful London right to manage claims in recent years with positive results in every case.
Prime’s Process

Prime value proactivity, transparency, communication and efficiency to ensure your property is managed to the upmost level. We have our own in-house accounts and legal teams to ensure expert knowledge forms the basis of every solution we provide.
Service pricing

Our prices are based per unit - This is subject to attending site and reviewing the services in place and if the leaseholders have additional requirements.

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