Portal

How can we help you?

How many blocks do your PM’s manage?

Each development will have a dedicated property manager who has senior support from their team supervisor.
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How do I get a replacement parking permit?

If your site has parking controls you need to ensure you have a parking permit.
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Why is my payment not appearing on my Blockman account?

Please note that bank transfer payments may take up to 48-72 hours to reflect on your account as we need to reconcile each sites accounts.
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Year end deficit and credit, why has this been applied?

Service charges are billed out initially as a budget.
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What IT facilities do you have and what information do you record and keep updated?

Our system provides an online portal for lessees.
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Right to manage

Prime are strong supporters of the right to manage process, because we passionately believe that lease holders should be in control of their blocks. Prime have carried out numerous successful London right to manage claims in recent years with positive results in every case.
Prime’s Process

Prime value proactivity, transparency, communication and efficiency to ensure your property is managed to the upmost level. We have our own in-house accounts and legal teams to ensure expert knowledge forms the basis of every solution we provide.
Service pricing

Our prices are based per unit - This is subject to attending site and reviewing the services in place and if the leaseholders have additional requirements.

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