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How can we help you?

Can I pay monthly?

If the site allows it, we can accept monthly payments.
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How can I report faults?

You can report faults to us in many ways.
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How do I get a replacement parking permit?

If your site has parking controls you need to ensure you have a parking permit.
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I have just bought the property and have an outstanding amount from the previous owner!

When the property changes hands, the account goes into the new lease holder's name; however, the financials are negotiated during the sale of the property between the vendors and the buyers' solicitors.
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How many years have you been in the property management business?

The company has been around since September 2012.
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Right to manage

Prime are strong supporters of the right to manage process, because we passionately believe that lease holders should be in control of their blocks. Prime have carried out numerous successful London right to manage claims in recent years with positive results in every case.
Prime’s Process

Prime value proactivity, transparency, communication and efficiency to ensure your property is managed to the upmost level. We have our own in-house accounts and legal teams to ensure expert knowledge forms the basis of every solution we provide.
Service pricing

Our prices are based per unit - This is subject to attending site and reviewing the services in place and if the leaseholders have additional requirements.

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