Portal

How can we help you?

I have received a final demand on my account, how can I dispute this?

After we have sent a reminder chaser, if payment is not forthcoming then a final demand will be applied to your account resulting in a £50 admin fee.
Read more
I have just bought the property and have an outstanding amount from the previous owner!

When the property changes hands, the account goes into the new lease holder's name; however, the financials are negotiated during the sale of the property between the vendors and the buyers' solicitors.
Read more
What IT facilities do you have and what information do you record and keep updated?

Our system provides an online portal for lessees.
Read more
How many staff in your company are involved in property management?

Nearly all of them!
Read more
What is a balancing adjustment/charge?

In normal circumstances, most leases allow for advanced billing based on an estimate of charges for the year ahead.
Read more

Right to manage

Prime are strong supporters of the right to manage process, because we passionately believe that lease holders should be in control of their blocks. Prime have carried out numerous successful London right to manage claims in recent years with positive results in every case.
Prime’s Process

Prime value proactivity, transparency, communication and efficiency to ensure your property is managed to the upmost level. We have our own in-house accounts and legal teams to ensure expert knowledge forms the basis of every solution we provide.
Service pricing

Our prices are based per unit - This is subject to attending site and reviewing the services in place and if the leaseholders have additional requirements.

Please note that this website uses necessary cookies for the purpose of processing payments.

Optionally analytics cookies can be enabled so we can better understand how to serve you better.