Report a fault
We're sorry to hear there is a fault at your property.
Please use our online tool to report a fault, attach any photos, plus your details and we will get back to you with a solution.
Prime are strong supporters of the right to manage process, because we passionately believe that lease holders should be in control of their blocks. Prime have carried out numerous successful London right to manage claims in recent years with positive results in every case.
Prime value proactivity, transparency, communication and efficiency to ensure your property is managed to the upmost level. We have our own in-house accounts and legal teams to ensure expert knowledge forms the basis of every solution we provide.
Our prices are based per unit - This is subject to attending site and reviewing the services in place and if the leaseholders have additional requirements.
