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How can we help you?

How do you deal with unpaid service charges?

We have a policy and procedure followed by all employees.
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What you can do to help with Fire Safety?

Ensuring that every possible precaution is taken to limit the risk of fire ranks as one of the highest, if not the highest, priority at Prime Property Management.
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How can you cover my block effectively from so far away?

All our property managers are based remotely so your contact will always be based close to your block, even if the office is some distance away.
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How can I report faults?

You can report faults to us in many ways.
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How do I pay?

Payment Options:
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Right to manage

Prime are strong supporters of the right to manage process, because we passionately believe that lease holders should be in control of their blocks. Prime have carried out numerous successful London right to manage claims in recent years with positive results in every case.
Prime’s Process

Prime value proactivity, transparency, communication and efficiency to ensure your property is managed to the upmost level. We have our own in-house accounts and legal teams to ensure expert knowledge forms the basis of every solution we provide.
Service pricing

Our prices are based per unit - This is subject to attending site and reviewing the services in place and if the leaseholders have additional requirements.

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