Portal

How can we help you?

How can you convince us that you can offer a quality service at a fair cost?

We regularly review our service experience with contractors we use and discuss improvements and suggestions.
Read more
Do you offer an out-of-office hours service for emergencies?

Yes, a 24 hour emergency line is provided at no extra cost.
Read more
What is your arrears process?

We have a policy and procedure followed by all employees.
Read more
How do I contact you in an emergency?

Please call our office number in the event of an emergency outside of our opening hours.
Read more
Can you take over management if our block is undergoing major works?

Yes, we have a dedicated major works team that can take on projects mid-process.
Read more

Right to manage

Prime are strong supporters of the right to manage process, because we passionately believe that lease holders should be in control of their blocks. Prime have carried out numerous successful London right to manage claims in recent years with positive results in every case.
Prime’s Process

Prime value proactivity, transparency, communication and efficiency to ensure your property is managed to the upmost level. We have our own in-house accounts and legal teams to ensure expert knowledge forms the basis of every solution we provide.
Service pricing

Our prices are based per unit - This is subject to attending site and reviewing the services in place and if the leaseholders have additional requirements.

Please note that this website uses necessary cookies for the purpose of processing payments.

Optionally analytics cookies can be enabled so we can better understand how to serve you better.