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How can we help you?

Do I need to tell you if I'm letting my property?

Yes, please let us know if you intend to let your property, as your lease may contain specific requirements or restrictions related to subletting.
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I have just bought the property and have an outstanding amount from the previous owner!

When the property changes hands, the account goes into the new lease holder's name; however, the financials are negotiated during the sale of the property between the vendors and the buyers' solicitors.
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Can I keep a pet in my property?

You will likely need permission to keep a pet, as outlined in the terms of your lease.
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What is ground rent?

Ground rent is a regular rental payment for the occupation of part of an area of land.
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How do I get a replacement parking permit?

If your site has parking controls you need to ensure you have a parking permit.
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Right to manage

Prime are strong supporters of the right to manage process, because we passionately believe that lease holders should be in control of their blocks. Prime have carried out numerous successful London right to manage claims in recent years with positive results in every case.
Prime’s Process

Prime value proactivity, transparency, communication and efficiency to ensure your property is managed to the upmost level. We have our own in-house accounts and legal teams to ensure expert knowledge forms the basis of every solution we provide.
Service pricing

Our prices are based per unit - This is subject to attending site and reviewing the services in place and if the leaseholders have additional requirements.

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