My Prime Portal

How can we help you?

All FAQs

  • How can you cover my block effectively from so far away?

    All our property managers are based remotely so your contact will always be based close to your block, even if the office is some distance away.

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  • How much notice do you require to take on a new site?

  • What is your fee structure?

  • How do I change my correspondence address?

  • What about replacement door fobs or gate remotes?

  • Right to manage

    Prime are strong supporters of the right to manage process, because we passionately believe that lease holders should be in control of their blocks. Prime have carried out numerous successful London right to manage claims in recent years with positive results in every case.

  • Prime’s Process

    Prime value proactivity, transparency, communication and efficiency to ensure your property is managed to the upmost level. We have our own in-house accounts and legal teams to ensure expert knowledge forms the basis of every solution we provide.

  • Service pricing

    Our prices are based per unit - This is subject to attending site and reviewing the services in place and if the leaseholders have additional requirements.