My Prime Portal

How can we help you?

All FAQs

  • I am going to sell the property, what happens to my service charges?

    We advise setting up monthly payments until the sale is complete.

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  • What is a service charge?

  • Do I need permission or cosent to make alterations to make property, or replace the windows etc?

  • I have just bought the property and have an outstanding amount from the previous owner!

  • How many staff in your company are involved in property management?

  • Right to manage

    Prime are strong supporters of the right to manage process, because we passionately believe that lease holders should be in control of their blocks. Prime have carried out numerous successful London right to manage claims in recent years with positive results in every case.

  • Prime’s Process

    Prime value proactivity, transparency, communication and efficiency to ensure your property is managed to the upmost level. We have our own in-house accounts and legal teams to ensure expert knowledge forms the basis of every solution we provide.

  • Service pricing

    Our prices are based per unit - This is subject to attending site and reviewing the services in place and if the leaseholders have additional requirements.