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How can we help you?

What is a service charge?

A service charge is a payment made to the party responsible for the management function of the shared areas.
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How can you convince us that you can offer a quality service at a fair cost?

We regularly review our service experience with contractors we use and discuss improvements and suggestions.
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Why do I have to pay a service charge?

Your service charges cover the communal costs of maintaining your block.
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How do I get a replacement parking permit?

If your site has parking controls you need to ensure you have a parking permit.
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How will you ensure our small site receives adequate attention?

We group smaller sites within the same portfolio to ensure they receive the appropriate level of time, care, and attention.
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Right to manage

Prime are strong supporters of the right to manage process, because we passionately believe that lease holders should be in control of their blocks. Prime have carried out numerous successful London right to manage claims in recent years with positive results in every case.
Prime’s Process

Prime value proactivity, transparency, communication and efficiency to ensure your property is managed to the upmost level. We have our own in-house accounts and legal teams to ensure expert knowledge forms the basis of every solution we provide.
Service pricing

Our prices are based per unit - This is subject to attending site and reviewing the services in place and if the leaseholders have additional requirements.

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