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All FAQs

  • How will you deal with the outgoing managing agent?

    New clients should expect that we will process and deal with the handover of client records from any previous managing agent.

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  • Do you offer an out-of-office hours service for emergencies?

  • Year end deficit and credit, why has this been applied?

  • Can you take over management if our block is undergoing major works?

  • How do I change my correspondence address?

  • Right to manage

    Prime are strong supporters of the right to manage process, because we passionately believe that lease holders should be in control of their blocks. Prime have carried out numerous successful London right to manage claims in recent years with positive results in every case.

  • Prime’s Process

    Prime value proactivity, transparency, communication and efficiency to ensure your property is managed to the upmost level. We have our own in-house accounts and legal teams to ensure expert knowledge forms the basis of every solution we provide.

  • Service pricing

    Our prices are based per unit - This is subject to attending site and reviewing the services in place and if the leaseholders have additional requirements.