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How can we help you?

What is a balancing adjustment/charge?

In normal circumstances, most leases allow for advanced billing based on an estimate of charges for the year ahead.
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How do you deal with lessees in breach of their leases?

Each case is assessed on its merits.
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How do you hold our service charge funds?

All service charges are held on trust and not combined with monies from any other development.
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How comprehensive a panel of contractors do you have?

We do not have any Prime employed or affiliated contractors.
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What is your arrears process?

We have a policy and procedure followed by all employees.
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Right to manage

Prime are strong supporters of the right to manage process, because we passionately believe that lease holders should be in control of their blocks. Prime have carried out numerous successful London right to manage claims in recent years with positive results in every case.
Prime’s Process

Prime value proactivity, transparency, communication and efficiency to ensure your property is managed to the upmost level. We have our own in-house accounts and legal teams to ensure expert knowledge forms the basis of every solution we provide.
Service pricing

Our prices are based per unit - This is subject to attending site and reviewing the services in place and if the leaseholders have additional requirements.

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