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How can we help you?

Can I keep pets?

The answer depends on what your lease says.
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What is your fee structure?

We price on a per unit basis.
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How do I contact you in an emergency?

Please call our office number in the event of an emergency outside of our opening hours.
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What is a service charge?

A service charge is a payment made to the party responsible for the management function of the shared areas.
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How will you deal with the outgoing managing agent?

New clients should expect that we will process and deal with the handover of client records from any previous managing agent.
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Right to manage

Prime are strong supporters of the right to manage process, because we passionately believe that lease holders should be in control of their blocks. Prime have carried out numerous successful London right to manage claims in recent years with positive results in every case.
Prime’s Process

Prime value proactivity, transparency, communication and efficiency to ensure your property is managed to the upmost level. We have our own in-house accounts and legal teams to ensure expert knowledge forms the basis of every solution we provide.
Service pricing

Our prices are based per unit - This is subject to attending site and reviewing the services in place and if the leaseholders have additional requirements.

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