Portal

How can we help you?

How do I become a director of my management company?

Please contact your property manager for more information.
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How do I report about a nuisance from my neighbour?

If you're experiencing a nuisance from your neighbour, please report it to your property manager in the first instance.
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Do I have to buy contents insurance for my flat?

Yes, if you want to insure your personal items in your flat.
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I have just bought the property and have an outstanding amount from the previous owner!

When the property changes hands, the account goes into the new lease holder's name; however, the financials are negotiated during the sale of the property between the vendors and the buyers' solicitors.
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When are my service charges due?

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Right to manage

Prime are strong supporters of the right to manage process, because we passionately believe that lease holders should be in control of their blocks. Prime have carried out numerous successful London right to manage claims in recent years with positive results in every case.
Prime’s Process

Prime value proactivity, transparency, communication and efficiency to ensure your property is managed to the upmost level. We have our own in-house accounts and legal teams to ensure expert knowledge forms the basis of every solution we provide.
Service pricing

Our prices are based per unit - This is subject to attending site and reviewing the services in place and if the leaseholders have additional requirements.

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